We are sorry to not have fulfilled your expectations, but please understand that there may be minor variations in the bouquet’s composition and shape, as their availability depends on stock. Our flower arrangements are unique and handcrafted, so no two arrangements are ever the same, however slight variations are sometimes necessary.

You may submit a claim within two business days after the delivery date, please note the photo is required.

If you wish to report the issue please use the contact form and we'll get in touch with our florist to see what happened and update you as soon as we have necessary information.