If you want to cancel your order at least five business days prior to the scheduled delivery date, you will be entitled to a full refund. For instance, if your order is scheduled for 16 March, you must contact us before 7 pm (CET) on 10 March.
If notice of cancellation is given between five and two business days before the delivery date, an administrative fee of €10 will be deducted from your refund. For instance, if your order is to be delivered on 16 March, you must contact us before 7 pm (CET) on 13 March. If the order is cancelled less than two business days prior to the delivery date, no refund will be issued. Please click here to contact us if you are still on time!