If your order was not delivered we are really sorry. We really care about delivering gifts around the world so we are very concerned if something goes wrong.
1. If the bouquet is more than 24 hours late please use the form below to contact us.
2. Some bouquets are sent in a gift box by courier. If the recipient was not in, the courier should have left a delivery note or called the recipient.
3. Some bouquets are delivered with a local florist and depending on their busy schedule they may be trying to deliver the bouquet right now.